Privacy policy

The responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Fine Food Royal
Inh. Jonas Rügemer
Mausohrweg 16
12589 Berlin​

Your rights to be affected

Under the contact details provided by our data protection officer, you can exercise the following rights at any time:

  • Information about your data stored by us and their processing (Art. 15 GDPR),
  • correction of inaccurate personal data (Art. 16 GDPR),
  • deletion of your data stored by us (Art. 17 GDPR),
  • Restriction of data processing, provided that we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
  • objection to the processing of your data with us (Art. 21 GDPR) and
  • Data portability, if you have consented to the data processing or have concluded a contract with us (Art. 20 GDPR).

If you have given us your consent, you can revoke it at any time with effect for the future.

You can contact a supervisory authority at any time with a complaint, e.g. the competent supervisory authority of the federal state of your domicile or the competent authority for us.

A list of supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Collection of general information when visiting our website

Type and purposes of processing

When you access our website, i.e. if you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.

In particular, they are processed for the following purposes:

  • Ensuring a trouble-free connection of the website,
  • Ensuring the smooth use of our website,
  • evaluation of system security and stability as well as
  • for other administrative purposes.

We do not use your data to draw conclusions about you. Information of this kind may be provided by us. statistically evaluated in order to optimize our website and the technology behind it.

Legal basis

The processing is carried out in accordance with Art. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website.

Recipient

The recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Storage time

The data will be deleted as soon as it is no longer necessary for the purpose of the collection. This is generally the case for the data used to provide the website when the session is over.

Provision required or required

The provision of the aforementioned personal data is not required by law or contract. Without the IP address, however, the service and functionality of our website is not guaranteed. In addition, individual services and services may be unavailable or restricted. For this reason, an objection is excluded.

Cookies

Type and purposes of processing

Like many other websites, we also use so-called “cookies”. Cookies are small text files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.

This gives us certain data such as IP address, browser used and operating system.

Cookies cannot be used to start programs or to transmit viruses to a computer. Based on the information contained in cookies, we can make it easier for you to navigate and enable the correct display of our websites.

In no case will the data we collect be passed on to third parties or a link with personal data will be established without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help features of your Internet browser to learn how to change these settings. Please note that some features of our website may not work if you have disabled the use of cookies.

Storage time and cookies used

Insofar as you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

  • Shopping cart 48 hours

Insofar as these cookies may (also) affect personal data, we will inform you about this in the following sections.

You can use your browser settings to delete individual cookies or the entire cookie inventory. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you will find the necessary information under the following links:

Registration on our website

Type and purposes of processing

When registering to use our personalised services, some personal data is collected, such as name, address, contact and communication data (e.g. telephone number and e-mail address). If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option to change or delete the data provided when registering at any time. Of course, we also provide you with information about the personal data we store about you at any time.

Legal basis

The processing of the data entered during registration is based on the consent of the user (Art. 6 sec. 1 lit. a GDPR).

If the registration serves the performance of a contract to which the data subject is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 1 lit. b GDPR.

Recipient

The recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Storage time

Data will only be processed in this context as long as the corresponding consent has been given. They will then be deleted unless there are any legal retention obligations. To contact us in this connection, please use the contact details provided at the end of this privacy policy.

Provision required or required

The provision of your personal data is voluntary, solely on the basis of your consent. Without the provision of your personal data, we cannot grant you access to our content and services.

Provision of paid services

Type and purposes of processing

In order to provide paid services, we request additional data, such as payment details, in order to be able to execute your order.

Legal basis

The processing of the data required for the conclusion of the contract is based on Article 6 paragraph. 1 lit. b GDPR.

Recipient

The data may be recipients.

Storage time

We store this data in our systems until the legal retention periods have expired. These are in principle 6 or 10 years for reasons of proper accounting and tax requirements.

Provision required or required

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our content and services.

Comments

Type and purposes of processing

When users leave comments on our website, in addition to this information, the time of their creation and the username previously chosen by the website visitor are saved. This is for our security, as we can be prosecuted for illegal content on our website, even if it has been created by users.

Legal basis

The processing of the data entered as a comment is based on a legitimate interest (Art. 6 sec. 1 lit. f GDPR).

By providing the comment function, we want to enable you to interact easily. Your information will be stored for the purpose of processing the request as well as for possible follow-up questions.

Recipient

The data may be recipients.

Storage time

The data will be deleted as soon as it is no longer necessary for the purpose of the collection. This is in principle the case if the communication with the user has been completed and the company can inferre from the circumstances that the facts in question have been finally clarified.

Provision required or required

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our content and services.

Newsletter

Type and purposes of processing

Your data will only be used to send you the subscribed newsletter by e-mail. Your name will be provided in order to be able to address you personally in the newsletter and, if necessary, to identify you if you wish to exercise your rights as a data issuer.

To receive the newsletter, the provision of your e-mail address is sufficient. When you register to subscribe to our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by e-mail of circumstances relevant to the service or registration (e.g. changes to the newsletter offer or technical circumstances).

For an effective registration we need a valid e-mail address. To verify that an application is actually made by the owner of an e-mail address, we use the “double opt-in” procedure. For this purpose, we log the order of the newsletter, the sending of a confirmation e-mail and the receipt of the requested reply. No further data will be collected. The data will be used exclusively for sending the newsletter and will not be passed on to third parties.

Legal basis

On the basis of your explicit consent (Art. 6 sec. 1 lit. a GDPR), we regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.

You can revoke your consent to the storage of your personal data and its use for sending newsletters at any time with effect for the future. In each newsletter you will find a corresponding link. In addition, you can also unsubscribe directly from this website at any time or inform us of your revocation via the contact option indicated at the end of this data protection notice.

Recipient

The data may be recipients.

Storage time

In this context, the data will only be processed as long as the corresponding consent has been given. They will then be deleted.

Provision required or required

The provision of your personal data is voluntary, solely on the basis of your consent. Unfortunately, we cannot send you our newsletter without existing consent.

Contact

Type and purposes of processing

The data you enter will be stored for the purpose of individual communication with you. This requires a valid e-mail address and your name. This is used to assign the request and then respond to it. Specifying additional data is optional.

Legal basis

The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 sec. 1 lit. f GDPR).

By providing the contact form, we want to make it easy to contact you. Your information will be stored for the purpose of processing the request as well as for possible follow-up questions.

If you contact us to request an offer, the data entered in the contact form will be processed for the implementation of pre-contractual measures (Art. 6 sec. 1 lit. b GDPR).

Recipient

The data may be recipients.

Storage time

Data will be deleted no later than 6 months after processing the request.

If a contractual relationship arises, we are subject to the statutory retention periods in accordance with the German Commercial Code (HGB) and delete your data after expiry of these periods.

Provision required or required

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

Using Google Analytics

Type and purposes of processing

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter referred to as “Google”). Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be truncated by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, comcompile reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google.

The purposes of data processing are the evaluation of the use of the website and the compilation of reports on activities on the website. On the basis of the use of the website and the Internet, further related services will then be provided.

Legal basis

The processing of the data is based on the consent of the user (Art. 6 sec. 1 lit. a GDPR).

Recipient

The recipient of the data is Google as a processor. For this purpose, we have concluded the corresponding order processing contract with Google.

Storage time

The data will be deleted as soon as it is no longer necessary for our recording purposes.

Third-country transfer

Google processes your data in the United States and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Provision required or required

The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional limitations on the website.

Withdrawal of consent

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to the full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: Browser Add On to disable Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link. This will install an opt-out cookie on your device. This prevents the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

Profiling

With the help of the tracking tool Google Analytics, the behaviour of visitors to the website can be evaluated and the interests analyzed. For this purpose, we create a pseudonymous user profile.

Using Script Libraries (Google Webfonts)

Type and purposes of processing

In order to display our content correctly and graphically across browsers, we use “Google Web Fonts” of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) to display fonts.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Legal basis

The legal basis for the integration of Google Webfonts and the associated data transfer to Google is your consent (Art. 6 sec. 1 lit. a GDPR).

Recipient

Calling script libraries or font libraries automatically triggers a connection to the library operator. In theory, it is possible – but currently also unclear whether and, if necessary, for what purposes – that the operator collects Google data in this case.

Storage time

We do not collect any personal data through the integration of Google Webfonts.

For more information about Google Web Fonts, see https://developers.google.com/fonts/faq

and Google’s Privacy Policy: https://www.google.com/policies/privacy/.

Third-country transfer

Google processes your data in the United States and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Provision required or required

The provision of personal data is neither required by law nor by contract. However, it cannot be possible without the correct presentation of the contents of standard fonts.

Withdrawal of consent

The JavaScript programming language is regularly used to display the content. You can therefore object to data processing by disabling the execution of JavaScript in your browser or by installing a JavaScript blocker. Please note that this may result in functional limitations on the website.

Social Plugins

Type and purposes of processing

We offer you the possibility to use so-called “social media buttons” on our website. To protect your data, we rely on the “Shariff” solution for implementation. This allows these buttons on the website to be integrated only as a graphic, which contains a link to the corresponding website of the button provider. By clicking on the graphic, you will be redirected to the services of the respective providers. Only then will your data be sent to the respective providers. Unless you click on the graphic, there will be no exchange between you and the providers of the social media buttons. Information about the collection and use of your data on the social networks can be found in the respective terms of use of the respective providers. More information about the Shariff solution can be found here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

We have integrated the social media buttons of the following companies on our website:

Google AdWords

Type and purposes of processing

Our website uses Google Conversion Tracking. The operator of the services of Google AdWords is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an ad placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google.

If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user has clicked on the ad and has been redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through AdWords customers’ websites. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers will find out the total number of users who clicked on their ad and have been redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users.

Legal basis

The legal basis for the integration of Google AdWords and the associated data transfer to Google is your consent (Art. 6 sec. 1 lit. a GDPR).

Recipient

Every time you visit our website, personal data, including your IP address, is transferred to Google in the United States. This personal data is stored by Google. Google may pass on this personal data collected through the technical procedure to third parties.

Our company does not contain any information provided by Google that could be used to identify the data subject.

Storage time

These cookies expire after 30 days and are not used for personal identification.

Third-country transfer

Google processes your data in the United States and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Withdrawal of consent

If you do not want to participate in the tracking, you can reject the necessary setting of a cookie – for example, by means of a browser setting, which generally disables the automatic setting of cookies or your browser is set to block cookies from the domain “googleleadservices.com”.

Please note that you may not delete the opt-out cookies unless you wish to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Provision required or required

The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional limitations on the website.

SSL encryption

In order to protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS.

Employed processors

The following organisations, companies or persons have been commissioned by the operator of this website to process data

For our newsletters

MailerLite, LLC
Jono Basanavisiaus g. 15
Vilnius 03108, Lithuania

For our merchandise management

Billbee Limited Liability Company
Paulinenstrasse 54
32756 Detmold

For our accounting

AccountingButler GmbH
Rheinsberger Str. 76/77
10115 Berlin

Modification of our Privacy Policy

We reserve the right to adapt this Privacy Policy so that it always complies with current legal requirements or to implement changes to our services in the Privacy Policy, e.g. when introducing new services. The new data protection declaration will apply to your revisit.

Questions to the Data Protection Supervisor

If you have any questions about data protection, please send us an e-mail or contact the person responsible for data protection in our organization directly:

Jonas Rügemer

jr@finefoodroyal.de

The privacy policy was created with the data protection declaration generator of activeMind AG (version 2018-09-24).

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